Balloon Up

The best place to order balloons! Amazing service — the consultant s so friendly and helpful, and made the whole experience easy and enjoyable. Highly recommend!

Super friendly, super helpful. The lady who helped me with my tiny order really went out of her y to help me find what I nted. Really a nice place to support, getting back on the road can be a bit difficult after though.

The Balloon Stop s an absolute pleasure to deal with. They delivered on time, executed a beautiful setup and were completely friendly and professional. Highly recommended!

I contacted The Balloon Stop at the last minute to help me with my sister's birthday. They quickly took my order and delivered and set up the most beautiful display for me. Sorry I didnt get a better picture. Thank you so much guys. I highly recommend you and your services.

Horrific experience with Balloon Stop. Under no circumstances should you use them for a function. Please use any other ballon service provider.
Support in store to make decisions is poor, they don’t know how to make double balloons with hi-floating gel like the used to, they deliver late, balloons arrive tangled and owner doesn’t have the courtesy to back and to offer some sort of compensation as recognition of failure to be reliable on their end.
My experience: They were 30 minutes late when they ed that were late - it doesn’t help. I still had some leeway so I s ok. They then only arrived 45 mins after we spoke, and that s after I had to them. So 1.5 hours after the agreed time. I had my own transport to collect and deliver balloons but they said that if they deliver, the balloons would not tangle. This s not the case. So after delivery 1.5 hrs late they still had to untangle 36 balloons which took long as you can imagine. Guests had already arrived and I paid for a service I didn’t actually benefit from.
The reason for them being late is that they had lk-ins. So basically it’s pointless to put in an order for a function- they will not honour their commitment to you. They also disagree that they are disorganised, even after delivering late and tangled balloons.
It is not the same as it s in previous years.
When I broached them about a partial refund and getting the owner to me- nothing 1 week later.

Absolutely amazing customer service and products! I ordered from Balloon Stop late on Friday afternoon. I contacted them by first to check they could deliver the next day. I received confirmation by within 20 minutes. Delivery needed to be before 11am the next day and by 10am beautiful balloons were delivered by super friendly delivery people. I would rate 10 stars if I could.

Fantastic service and product! They delivered the balloons on a Sunday during the time slot we requested. Almost a week after the party, the balloons are still perfect - They haven't lost any helium or lift at all! Thanks!

I s extremely unhappy with the service provided. The candy cart and plinth were meant to be delivered at 12.45 for a 1st birthday party starting at 13.30, the consultant ed me at 12.30 to l me that the driver would only be at the venue at 13.30, due to being longer than expected with another client. Unforseen circumstances should have been taken into count in terms of timing when dealing with deliveries, especially when there s communication sent out prior about the timing.

Best service ever
!!! They made a small mistake with an order for my Kumon Blairgowrie Awards
Presentation - when I notified them of this, they responded quickly with a beautiful new replacement plus a few extra balloon bouquets for my troubles. Exceptional service, highly recommended!

Who knew that you could have balloons delivered even with a small order?! What a great service! Saved me hours in time and, more importantly, avoided all stress! Helpful staff too. They included a few extra balloons - just in case!! I'll definitely use this company again.